Dropbox 101: How do I forward, cc, or bcc an email to my Highrise?

Your Highrise account has a “dropbox address”. Your dropbox address is an email address that’s attached your account. When you send or forward an email to your dropbox email address, Highrise receives it and attaches it to the right contact in your account.

You can find your dropbox address by signing into your Highrise account, clicking “Settings” in the top right corner, and selecting “My info”. Look for the “Your personal email dropbox” section for your own dropbox email address.

In the example below, an email from Sonia Nelson was forwarded to Highrise. Highrise then determined the email was from Sonia Nelson and attached it to Sonia’s page inside the Highrise account.

While this example is an email forward, you can CC or BCC your dropbox when you send an email to someone. Using those fields will also attach that email to your contact in Highrise.

Note: If you are forwarding an email, the body of the forwarded email must include the contact’s from address (e.g. “From: Jane Doe <jane.doe@hotmail.com>”). Without this “From:” part of the email, Highrise won’t be able to associate the email with the right contact. If your email client doesn’t include this automatically, you can always just manually insert “From: Jane Doe <jane.doe@hotmail.com>” at the top of the email. Highrise will take it from there.

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