Clicky

Ann, Chase, Emily, Joan, Kristin, Merissa, and Michael are happy to help you with any questions you have.

Avatar-ann

Ann Goliak

Avatar-chase

Chase Clemons

Avatar-emily

Emily Wilder

Avatar-joan

Joan Stewart

Avatar-kristin

Kristin Aardsma

Avatar-merissa

Merissa Dawson

Avatar-michael

Michael Berger

37signals-at-your-service

We're here to help you any way we can. Below you'll find the three best ways to get your questions answered quickly and accurately.

1. Review the top highrise questions for an instant answer.

  1. Dropbox 101: How do I forward, cc, or bcc an email to my Highrise?
  2. How do permissions work in general?
  3. How do I add a tag? Can I tag multiple contacts at once?
  4. How do I set up, view, and search custom fields?
  5. How do I add a group of contacts to Highrise? Can I import a file with my contact info?
Check out more Highrise questions & answers

2. Search all questions and see answers show up as you type.

3. File a ticket for a personal response from our support team.

Typical response time is within a few hours during normal business hours (9am - 6pm EST, 14:00 - 23:00 GMT).

What do you need help with? — Required

This helps us make sure you get the right answer as fast as possible.

What’s your question, comment, or issue? — Required

Give us as much detail as you can. The more we know, the better we can help you.

Send us a file, screenshot, or document

If a picture’s worth 1000 words, sharing a picture of what’s wrong can help us big time.

What’s your email address? — Required

We need this so we can get back to you. Please double check that it’s right.

What’s your account URL?

Example: http://basecamp.com/aj39f

 and we’ll get back to you as soon as we can.