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Users & permissions
- How do permissions work in general?
- What are groups and how do permissions and groups work together?
- Who can see my tasks? Are tasks shared?
- What is an administrator (aka admin)? Can we have multiple admins? How do I give someone admin access?
- Is there a way to keep an email sent to my dropbox address private?
- How can I add a new user to Highrise?
- Who can send emails to Highrise?
- Does Highrise send someone an email when a task is assigned to them?
- How do I assign a task to someone else?
- Is there any way to see the tasks I've assigned other people?
- How do I change permissions on a person, note, or case?
- If I change the permissions on a contact from private ("Only I can") to public ("Everyone") – or vice versa – what happens to the notes on that person's page?
- How do I choose who can see a case?
- How do I know who can see a note or email?
- Can I change who can see a batch of contacts at once?
- What does that little lock icon mean?
- What happens when I delete a user
- I invited people to join my Highrise account. What happens next?
- How do I switch from using OpenID to a regular username and password?
- My tasks aren't displaying with the correct time. How do I adjust my time zone?
Can't find the answers you're looking for?
- Contact our support team and we'll personally get back to you as quickly as we can.

