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People & companies
- Can I create sub-projects in Basecamp Classic (i.e., a project within another project)?
- What is an administrator (aka admin)? Can we have multiple admins? How do I give someone admin access?
- What are the different levels of access for people in my company or people in other companies (clients, freelancers, contractors, etc.)?
- How do I add a person or company to a project?
- Why would I want to put my logo in a white box?
- Can I keep certain people/clients from seeing specific projects? How do we set permissions?
- How do I add people to my account?
- How can I change the company a project is listed under?
- How do I delete someone from my account?
- Can I move people between companies?
- Can one person be part of multiple companies?
- Why is our old logo (or an old photo) still showing up after I upload a new one?
- How can I upload or change the photo that appears next to my name?
- How can I add groups or departments?
- I invited people to join my Basecamp account. What happens next?
- If I delete a person, will Basecamp also delete all the messages, files, etc. they have posted?
- One of my users can't login, what should they do?
- Can everyone see everyone else? Can I hide contact information from other people?
- How can I change a company time zone?
- I misspelled the name of a user when adding them to Basecamp. What can I do to fix it?
- How do I update my time zone?
- How do I add a person from a different company to a project?
- How do I delete a company?
- What is the difference between removing a person from a project and deleting them?
- Can I send emails from Basecamp to a different address?
- I'm getting emails from Basecamp but I still can't login.
- How do I make my own introductory letter for new users?
- Why is everyone’s contact and login information the same?
- How can I switch to Google sign-in?
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- Contact our support team and we'll personally get back to you as quickly as we can.