The username I want is already taken. How can that be?
Since we launched 37signals ID, we’re now requiring that everyone across all our products use a unique username. That means if someone else named John already registered “John” for their account, you won’t be able to use that username. You’ll need to choose another name for your accounts.
Need more help?
- Contact our support team and we’ll get back to you within an hour (M–F, 9am–6pm CT).