We're here to help you any way we can. Below you'll find the three best ways to get your questions answered quickly and accurately.
1. Review the top questions for an instant answer.
- Information about adjusting your plan or canceling your account. (in Billing)
- How do I update or change our credit card? (in Billing)
- Where can I find our invoices or get a copy of an invoice? (in Billing)
- What is an account owner? How can I change the account owner on my account? (in Billing)
- One of my users forgot their password. How can I get them logged in? (in Sign in)
- I have multiple 37signals IDs. Can I merge them together? (in Sign in)
2. Search all questions and see answers show up as you type.
3. File a ticket for a personal response from our support team.
Response time is within a few hours during business hours (–).